Inkly vs Supersonik

Yes. The agent drives a browser on the running product and narrates as it goes, and the control is smooth enough that it looks like a person clicking. What a visitor cannot do is take over: the mouse stays on the agent's side, so nobody explores past what they can get the agent to open, and nobody sees the product with their own data in it.

No. The mouse stays on the agent's side for the whole session. You can ask it to open something, the way you would with a rep on a call, and sometimes it can. The buyer is always describing what they want to see rather than going to find it.

When the demo has to run on the real product rather than a clone of it, and when you want one agent for the whole customer journey. Supersonik covers onboarding, customer support, and internal enablement alongside presales, and Inkly deliberately does not. Also choose them if your product is complex enough that a guided walkthrough beats letting buyers loose in it.

When you want buyers to be able to try the product instead of only watching it, and when you want to see what they explored on their own. Also when you want to evaluate it yourself first, since Inkly has a free plan and Supersonik has no public pricing or self-serve path.

Inkly has a self-serve plan starting at $0 and an enterprise plan where our team builds it with you. Supersonik publishes no pricing, just a form asking your company size and demo volume, so cost comes out of that conversation.