An AI demo agent that gets every customer to value

Inkly meets your customers in-product and guides them through your real workflows to their aha moment.

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Where it works

A guided agent across the whole post-sale journey

Inkly meets customers in-product and in help content to drive adoption, activation, and expansion.

Interactive onboarding flows

The agent greets each new user and guides them through first-run setup.

Customer training

The agent walks customers through new and existing features to drive adoption.

Knowledge base & help docs

The agent lives in your help center to answer questions and walk customers through workflows.

Built for CS & onboarding teams

For the teams who own activation and adoption

Give onboarding, success, support, and implementation one live product guide that helps every account move forward.

Get every user to first value

Guide new customers through setup and their first meaningful workflow without waiting for a live session.

Scale guidance across every account

Give CSMs a consistent product story that is ready whenever an account needs to explore or learn.

Resolve questions in the moment

Let customers ask how-to questions and move through the right workflow without opening another support ticket.

Make implementation repeatable

Turn complex rollout steps into a guided experience that keeps every account moving at the right pace.

Spot activation friction early

See where customers pause, what they ask, and which moments need a clearer path to value.

Introduce the next best workflow

Surface the right feature or use case when customers are ready to deepen adoption and expand value.

FAQ

Questions, answered

Those tools hand customers a static recording to click through alone. Inkly is an immersive product experience with real conversation, personalized to every customer. It guides them through your real product and answers their questions live.

Put it anywhere your customers need help, like your help center, documentation, in-product, and onboarding. One agent works everywhere it helps.

You get the full chat, the features each customer explored, a session recording, and customer info like their role and company. Your team sees exactly where customers get stuck.

Yes. Inkly can meet customers in-product, in onboarding flows, or through a help experience and guide them through the next relevant workflow in context.

The agent turns setup, key workflows, and feature discovery into a hands-on conversation. It helps customers get to their first win, then keeps guiding them as their needs grow.

Yes. The experience can adapt to each customer's role, plan, maturity, and use case so new users, champions, and admins see the guidance that is relevant to them.

Every session captures the questions customers ask, the workflows they explore, and the points where they need more help. Your team can use those patterns to improve onboarding and support.