A live agent that gets every customer to value

Inkly meets your customers in-product and guides them through your real workflows to their aha moment.

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Where it works

A guided agent across the whole post-sale journey

Inkly meets customers in-product and in help content to drive adoption, activation, and expansion.

Interactive onboarding flows

The agent greets each new user and guides them through first-run setup.

Customer training

The agent walks customers through new and existing features to drive adoption.

Knowledge base & help docs

The agent lives in your help center to answer questions and walk customers through workflows.

Built for CS & onboarding teams

For the teams who own activation and adoption

Inkly gives CSMs, onboarding, support, and implementation a live agent that guides every account.

01
Onboarding managers

Faster first-run setup

The agent guides every new user through setup without a live session.

02
CSMs

Guidance that scales

The same agent guides every account without manual versioning.

03
Support

Fewer repeat calls

The agent answers “how do I…” questions in natural conversation.

04
Implementation

Consistent rollouts

The agent guides every account through the same workflows, reused across accounts.

FAQ

Questions, answered

Those tools hand customers a static recording to click through alone. Inkly is an immersive product experience with real conversation, personalized to every customer. It guides them through your real product and answers their questions live.

Put it anywhere your customers need help, like your help center, documentation, in-product, and onboarding. One agent works everywhere it helps.

You get the full chat, the features each customer explored, a session recording, and customer info like their role and company. Your team sees exactly where customers get stuck.