Inkly vs Karumi

Working out where to click live is what lets Karumi go anywhere in your app, and it is also what can stall a session or send it down the wrong path. Karumi builds for that with limits on what the agent may do, timeouts, resets to a known screen, and asking the visitor rather than guessing. An Inkly demo is built before the session so nothing is executed live, but it only covers the part of the product you built it for.

It shows your live product, so there is nothing to build and nothing to keep in sync. The flip side is that the demo moves when your product moves, and buyers see the records in whichever account you point it at. Inkly demos a clone, so you set the data and the starting screen up front and keep the clone current yourself.

It depends on how much of your product any one buyer needs. Karumi keeps your whole interface on screen and picks a path through it, which suits a product where most of the app matters to most buyers. If you ship a lot of features for a lot of audiences, showing every detail can bury what this visitor came for, and Inkly opens only that part.

When the demo has to run on your actual production app, since Karumi drives the live product and there is nothing to keep in sync. Also when your product is complex enough that a guided walkthrough beats letting buyers loose in it.

When you want buyers to be able to click the product themselves rather than only watch it, and when you want to see what they explored on their own. Also when you want to evaluate it yourself first, since Inkly has a free plan and Karumi is enterprise only with no self-serve path.

Inkly has a self-serve plan starting at $0 and an enterprise plan where our team builds it with you. Karumi is enterprise only, with no pricing page and nothing to sign up for. Their founders describe a platform fee plus a per-call charge scoped to each customer, so cost comes out of that conversation.